|
REApplications is committed to providing the Commercial Real Estate Industry with leading edge Enterprise Wide automation tools to manage transactions, contacts and properties. Our support team is ready to help our clients with any issues that may arise. Receiving support from REApplications is easy. The first step is determining the critical nature of the issues.
Support, Suggestions or Minor Bugs:
We appreciate and encourage suggestions, comments or training based questions to be sent to our support team via e-mail. E-mail questions are typically answered within 24 hours. There is no charge for REApplications customers to use e-mail based support.
 support@reapplications.com
Critical Issues:
Should you ever have difficulty using your software, encounter bugs that stop you from working
or need immediate attention, you can call our Technical Support line. Support is available between 7:30 AM to 5:00 PM Pacific Time. Should you require support outside of these hours, please contact your project manager or sales associate directly.
 619.230.0207
Pay Per Incident:
If you require training or support on non-bug related issues and wish to speak with our support team via telephone, you can hire REApplications on a pay-per-incident basis. Training/Support via net-meeting and/or phone assistance is available for $75 up to 30 minutes or $125 up to 60 minutes per training/support incident.
619.230.0207
|
